Solutions to Common Problems

Welcome to the poolife® Solution Center – a helpful, comprehensive resource for pool care troubleshooting. Choose the problem you are trying to address from the drop down menu below and we’ll help you return your pool to its ideal condition. We have highlighted the most common pool problems. If you need specialized attention, please consult your local professional poolife® Dealer.

Problem: Colored Water

Solution

Colored Water (clear green/brown/yellow tint with no algae) has generally two causes - dissolved metals or a high organic content in the water. Follow these steps for sparkling clear water:
  1. Take a sample of the water to your authorized poolife® Dealer for a full analysis.
  2. If metals are detected, add poolife® Intensive Stain Prevention™ product per label directions.
  3. If a high organic content is suspected, shock the pool with poolife® TurboShock® shock treatment or poolife® Rapid Shock® shock treatment per label directions. Remember to wait until the free chlorine level has dropped to between 1 - 4 ppm before reentering the pool.